Privacy Policy

Effective Date: 19th November 2024

AVSEC Training Limited (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws.

1. Who We Are
AVSEC Training Limited provides computer-based aviation security training and other online courses. We are a registered company based in Ireland and are responsible for processing your personal data as the data controller.
Company Name: AVSEC Training Limited
Address: Kiltallaght, Termonfeckin, Co. Louth Ireland. A92F8KC.
Contact Email: info@avsectraining.ie
Phone Number: +353 83 483 3122

2. Personal Data We Collect
We may collect and process the following categories of personal data:
a. Information You Provide
Contact Details: Name, email address, phone number, and mailing address.
Account Information: Username, password, and other details necessary for account creation.
Payment Information: Billing address, credit/debit card details, or bank account information.
Course Details: Records of courses taken and certifications earned.
b. Automatically Collected Information
Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Information about how you interact with our website and services, including pages visited and time spent on the platform.
c. Special Categories of Data
We do not intentionally collect or process sensitive data, such as health or biometric information.

3. How We Use Your Data
We process your data to:
Provide Services: Deliver training courses, issue certifications, and manage your account.
Communication: Respond to inquiries, send updates, and notify you of new courses or changes to services.
Billing and Payments: Process transactions and manage subscriptions.
Compliance: Fulfill legal obligations, such as regulatory reporting and compliance with aviation security standards.
Improve Services: Analyze usage data to enhance our offerings and user experience.

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Obligation: To fulfill our contractual obligations, such as providing training courses.
Consent: Where you have provided explicit consent, for example, for marketing communications.
Legal Compliance: To comply with Irish and EU legal obligations.
Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our systems.

5. How We Share Your Data
We may share your data with the following:
Service Providers: Third-party vendors that assist with payment processing, IT support, and course delivery.
Regulatory Authorities: To comply with legal obligations, such as aviation security regulations.
Affiliates and Partners: For training certifications or accreditation requirements, where necessary.
We ensure that all third parties comply with GDPR requirements and only process your data as instructed by us.

6. International Data Transfers
Your personal data may be transferred outside the European Economic Area (EEA) for specific purposes, such as using third-party service providers. In such cases, we ensure appropriate safeguards, such as:
Standard contractual clauses approved by the European Commission.
Binding corporate rules or equivalent safeguards.

7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, including:
Account Information: Retained while your account is active and for up to 5 years after closure.
Certification Records: Retained indefinitely to verify credentials.
Legal Obligations: Retained as required by Irish tax, regulatory, or aviation laws.
After the retention period, your data will be securely deleted or anonymized.

8. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Right to Access: Request a copy of your personal data.
Right to Rectification: Correct inaccurate or incomplete data.
Right to Erasure: Request deletion of your data (“right to be forgotten”).
Right to Restriction: Limit processing of your data under specific circumstances.
Right to Data Portability: Receive your data in a structured, commonly used format.
Right to Object: Opt-out of processing for legitimate interests or direct marketing.
Right to Withdraw Consent: Revoke consent for processing at any time.
To exercise your rights, contact us at info@avsectraining.ie

9. Data Security
We implement robust security measures to protect your data, including:
Encryption of sensitive information.
Secure storage and access control.
Regular security audits and monitoring.
While we strive to protect your data, no system can guarantee 100% security. You share your data at your own risk.

10. Cookies
We use cookies to enhance your experience on our website. For detailed information on how we use cookies, refer to our Cookie Policy.

11. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly.

12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@avsectraining.ie
Phone: +353 83 483 3122
Mailing Address: Kiltallaght, Termonfeckin, Co. Louth. Ireland. A92F8KC.
You also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland if you believe your data rights have been violated. Visit www.dataprotection.ie for more information.